This outfit is carrying out a survey because, I quote, ‘good
businesses like BHSF listen to their customers’ views’. Well, here are mine:
1
Don’t send me unsolicited letters containing
questionnaires that are already partly filled in with confidential information
about me.
Why?
Because I don’t like junk mail, but I understand it’s a part of life and
some of it will get through no matter what, but for that mail which gets
through the various nets, I want to be able to bin it with the least possible
hassle. I seriously resent spending my time having to shred your letters
because they contain confidential information. DON’T DO IT!
2
If you want to conduct a survey about who buys
your products and what they think of them, then label it as such.
Why?
Because it is dishonest to head both your letter and your questionnaire, ‘Higher
Education survey 2012’, when it is nothing of the kind. It is a set of questions
about your products.
3
And what are my overall views on a company that
sends me a dishonestly labelled questionnaire, partly filled in with
confidential data, on which I have to spend time (shredding etc) that I can
ill-afford?
My
impression is that you’re dishonest and lack integrity.
I’m now going to catch up on the things I should have been
doing such as packing for a business trip. Perhaps you would like to post the
dates of my absence on your website for the benefit of any opportunist thieves
who would like to try their luck.
So, BHSF, if you’ve listened to my views, please feel free
to respond to this blog. I’m not holding my breath.
[Note to opportunist thieves who would like to try their
luck: the house won’t be empty and when the dog has finished with you, it will
not only be the BHSF questionnaire that looks shredded]
